On Demand Grand Rounds: Building a Quality Improvement Program in Behavioral Health

This presentation was last reviewed on September 7, 2023, and broadcast live online on December 16, 2020, from 12:00 PM - 1:00 PM ET. 

The views and opinions expressed by this presenter in this lecture are their own, and do not represent the views of Sheppard Pratt.

Quality Improvement (QI) is as easily misunderstood and often dismissed concept, particularly in behavioral and mental health. This talk will provide an overview of QI approaches and methodology, comparing and contrasting with formal research designs. It will describe how the behavioral health service line at Nationwide Children’s has worked to make QI an aspect of organizational culture, and review some of the outcomes that have been achieved through this process. Attendees should recognize at the conclusion of this presentation that QI is an approachable but rigorous methodology to achieve lasting organizational change and feel comfort in beginning to apply QI methodology to their own practice needs.

Target Audience

This activity is intended for psychologists, social workers, counselors, therapists and other mental health professionals.

Learning Objectives

At the conclusion of this activity, attendees will be able to:

1. Recognize key elements of quality improvement research and distinguish from traditional research methodology.
2. Discuss how ethical and monitoring considerations apply to quality improvement work.
3. Identify several key drivers to building a quality improvement program in behavioral health.

 

Course summary
Available credit: 
  • 1.00 ACEP NBCC clock hours
  • 1.00 Category II credits for Social Workers
  • 1.00 Psychologists
  • 1.00 Participation
Course opens: 
04/15/2024
Course expires: 
04/13/2026

Sheppard Pratt’s Professional Education Program is pleased to provide Wednesdays at Sheppard Pratt free of charge as a public service to the mental health community.  Your tax-deductible donations will help maintain the outstanding quality of this service. 

Sheppard Pratt is dedicated to improving quality of life through mental health, special education, and addiction services for children, adolescents, adults and older adults.  Our patient-centered treatment approach, combined with our legacy of clinical excellence, sets us apart from other health systems on both a local and national level.  We have been ranked among the nation’s top psychiatric hospitals for 24 consecutive years by U. S. News & World Report.  Founded in 1853 by philanthropist Moses Sheppard, Sheppard Pratt Health System still abides by its Quaker traditions and values.

Sheppard Pratt regularly hosts renowned speakers from across the country at our headquarters in Towson. We provide educational opportunities on subjects including psychiatric disorders, issues of behavioral health, systems-based change, mental and somatic co-morbidities, psychiatric effects on health and health outcomes, advances in neurobiology, and clinical developments in concepts underlying drug treatment of psychiatric disorders. We are accredited by the Accreditation Council of Continuing Medical Education, the Maryland Nurses’ Association, the Maryland Board of Psychology, the Maryland Board of Social Work, and the National Board of Certified Counselors.

Please send your contributions to:

Sheppard Pratt Professional Education Program
Wednesdays Lecture Fund
6501 North Charles Street, Baltimore, Maryland 21204

Professional Education Program: 410.938.4593
Conference Center at Sheppard Pratt: 410.938.3900

There is no commercial support for this activity.

About This Speaker

Dr. Krishna completed a PhD in computer engineering from the University of Michigan. He subsequently completed medical school at The Ohio State University and returned to the University of Michigan for general psychiatry residency and child and adolescent psychiatry fellowship training. During this time, he completed an MBA at the Ross School of Business. He has been a practicing psychiatrist at Nationwide Children’s Hospital since 2013, and also serves as Medical Director of Inpatient Services, and Medical Director of Quality Improvement (QI) for Behavioral Health. In this latter role, he has helped oversee the rapid growth and expansion of the behavioral health QI program.

Disclosure Statements

Sheppard Pratt holds the standard that its continuing medical education programs should be free of commercial bias and conflict of interest. In accord with Sheppard Pratt's Disclosure Policy, as well as standards of the Accreditation Council for Continuing Medical Education (ACCME) and the American Medical Association (AMA), all planners, reviewers, speakers and persons in control of content have been asked to disclose any relationship he /she has with any entity producing, marketing, selling, re-selling, or distributing health care goods or services consumed by, or used on, patients, during the past 24 months. All planners, reviewers and speakers have also been asked to disclose any payments accepted for this lecture from any entity besides Sheppard Pratt, and if there will be discussion of any products, services or off-label uses of product(s) during this presentation.

Rajeev Krishna, MD, PhD, MBA, reports having no financial interest, arrangement or affiliation with any entity producing, marketing, selling, re-selling, or distributing health care goods or services consumed by, or used on, patients, during the past 12 months. He will not discuss any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients in this presentation. This presentation was initially planned and recorded prior to January 1, 2023; therefore, the financial disclosure statement from the speaker reflects only the preceding 12 months, as was the standard at the time. This enduring activity was last reviewed for content validity on September 7, 2023. All conflicts have been mitigated through review.

Event Planners/Reviewers Disclosures: The following event planners and/or reviewers are reported as having no financial interest, arrangement or affiliation with any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients, during the past 24 months: Todd Peters, MD, Elizabeth Ryznar, MD, MSc, Louis J. Marino, Devi Bhuyan, PsyD, Faith Dickerson, PhD, Carrie Etheridge, LCSW-C, Tom Flis, LCPC, Stacey Garnett, RN, MSN, Stephanie M. Robinson, MSN, RN, PMH-BC, NPD-BC, NE-BC , Heather Billings, RN, Lisa Illum, MLIS, MEd, and Jennifer Tornabene.

Psychologist Statement: Sheppard Pratt is authorized by the State Board of Examiners of Psychologists as a sponsor of continuing education. Sheppard Pratt takes responsibility for the content, quality, and scientific integrity of this CE activity.  Sheppard Pratt designates this educational activity for a maximum of 1.0 contact hours for Psychologists.

Social Worker Statement: Sheppard Pratt is authorized by the Board of Social Work Examiners of Maryland to offer continuing education for Social Workers.  Sheppard Pratt takes responsibility for the content, quality, and scientific integrity of this CE activity. This activity is approved for 1.0 contact hours in Category II credits for Social Workers.

Counselor Statement:  Sheppard Pratt has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 5098.  Programs that do not qualify for NBCC credit are clearly identified.  Sheppard Pratt is solely responsible for all aspects of the program.  This activity is available for 1.0 NBCC clock hours.

Available Credit

  • 1.00 ACEP NBCC clock hours
  • 1.00 Category II credits for Social Workers
  • 1.00 Psychologists
  • 1.00 Participation
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ON DEMAND WEBINAR: FOR BEST RESULTS WATCH USING GOOGLE CHROME

Grand Rounds: Building a Quality Improvement Program in Behavioral Health

Rajeev Krishna, MD, PhD, MBA

Medical Director – Inpatient Services
Nationwide Children’s Hospital
Columbus, Ohio

Last reviewed on September 7, 2023.
Originally broadcast live December 16, 2020, from 12:00 pm - 1:00 pm ET.
Enduring Activity Credit Expiration Date: April 13, 2026.

Activity Time: One hour recorded webinar lecture with a 15-minute evaluation process. Total Time: 1:15

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